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What Our Clients Are Saying About The Luxury Travel Company

There’s nothing like “hearing it from the horses mouth” to know whether a travel agent is reputable and reliable, so we have brought you comments from a few of our contented customers …

Getting a travel professional that you can trust and rely upon to provide you with sound advice and recommendations based on their own personal luxury holiday experiences takes a bit of research. We have got you off to a good start by giving you some personal accounts of the difference Carolyn has made to her customer’s holiday experiences. Beyond this, what you need to consider when choosing a travel professional is your personal rapport with them, so why not give Carolyn a call to chat or arrange an appointment with her so you can see if she is right for you?

I am the CEO of an international hospitality company with businesses in the Pacific region, Asia, the Middle East and Europe. This means I have to travel frequently and don’t have time for disruptions to my travel plans. A missed connection or flight can have a very negative impact on the business I do and have serious ramifications for my company. My travel can sometimes be planned with a long lead time, but mostly it is planned with a short lead time and this is why I have complete trust in Carolyn from the Luxury Holiday Company to manage my global travel schedule. I know that I can leave Carolyn in charge of my travel arrangements (even with little notice..) and she will find me the best options, travel times, and value and it will be done quickly, efficiently and in a very personalised manner. Carolyn provides the highest level of professionalism and personalised service that I have ever experienced. Carolyn now does our family hoiday travel as well.

Carolyn has become a critical and highly valued member of my international support team, and is a true asset to myself and the business.

Neil Palmer, Chief Executive Officer, Elements HSC
Neil Palmer, Luxury Holiday Company Client

I have been booking my travel arrangements through Carolyn for the past couple of years, and my wife and I just recently booked a trip to Europe that combined business with leisure. Previously I had tried to make my own bookings over the internet, however it is so time-consuming and easy to get caught out – a friend recommended Carolyn so I thought I would give her a try. Never looked back!

The booking process has been a breeze and she has had some great suggestions, and I have valued her input. I am now a “convert” to using a reliable travel professional for booking trips and holidays, it just shows that trying to DIY a trip is really just a false economy. Carolyn has not only saved me time and hassle, but she has really added value to my travel arrangements.

Always very satisfying to know that Carolyn is only a phone call or short email away for those last minute alterations.


For more than two years I read travel magazines, surfed the net and questioned people about safaris in Africa.  I collated, edited and generally sorted the information gained but couldn’t find a tour which ticked all the boxes. Along came Carolyn. She explained that she is a travel broker and would be able to put together a tour for us. She did just that. In particular we appreciated that:

  • She came to our home, brought with her photos and information on the areas, and listened to our wish list;
  • She put together an itinerary which was all but perfect and when we did want to tweak it a little she did this cheerfully and promptly;
  • She had excellent contacts in Southern Africa and the attention we received from her associates at &Beyond was above reproach;
  • Before we left home she gave us the confidence that all our requests had been met and that all travel, accommodation and tour bookings were in place.

We had a wonderful trip due in no small part to Carolyn.
Wow, so exciting – thanks for making it so easy.


So reassuring to know that everything from insurance to visas has been taken care of, giving me complete trust and confidence in my teenager daughters solo trip to Singapore – thank you Carolyn.


Just a note to offer my sincere thanks for all your good work in organising our amazing cruise on the Celebrity Solstice. The experience was amazing and we intend to have another look at catching up with you again next year to do another one.

Your advise, expertise and attention to all aspects of the process was invaluable. You can count on our continued business.


“Everything you planned and organised for our holiday went like clockwork!

The resort in Hawaii was excellent. I would recommend the resort and will definitely go back!”

Luxury Holiday Company - The fine art of luxury travel

Take the time and stress out of planning your next holiday, contact Carolyn today to discuss your options.